Washing machine repair and servicing in Nairobi
We repair washing machines, washer dryers and tumble dryers in Nairobi and arrange technicians in Mombasa, Kisumu, Nakuru, Eldoret and Thika. Twin tubs, top loaders, front loaders and commercial machines.
Common faults we fix
| Problem | Common cause |
|---|---|
| Not filling with water | Blocked inlet filter, low pressure, failed inlet valve |
| Not draining | Blocked pump filter or drain hose, failed drain pump |
| Not spinning | Unbalanced load, worn belt, door lock or motor fault |
| Error code on display | Sensor, pressure switch or control board fault |
| Leaking | Loose hose, torn door seal, cracked detergent drawer |
| Loud banging | Worn shock absorbers or drum bearings, unlevel floor |
| Twin tub spinner stopped | Spin motor, lid switch or brake fault |
How booking works
- WhatsApp the brand, a photo of the model plate and what the machine is doing.
- We confirm the likely fault, the part and the visit time.
- A technician repairs on site or collects the machine for workshop repair.
Warranty repairs
For machines under warranty, send your receipt and serial number. We handle warranty claims for machines bought from us and guide you through brand service for others. See warranty and returns.
Repair questions
How much is washing machine repair in Nairobi?
The cost depends on the fault and the part. WhatsApp the brand, model plate photo and what the machine is doing, and we confirm the likely part and price before a technician visits.
Why does my washing machine not fill with water?
The most common causes in Kenya are a blocked inlet filter from borehole silt, low tank pressure and a failed inlet valve. Clean the mesh filter where the hose meets the machine first.
Why does my washing machine not spin?
Usually an unbalanced load, a blocked drain pump, a worn belt or a door lock fault. Redistribute the load and clean the pump filter before booking a repair.
What is the difference between motor warranty and unit warranty?
Unit warranty covers the whole machine, typically for one to two years. Motor warranty covers only the motor and is often longer on inverter models. Keep your receipt and serial number for both.